Enline
Extinguishes Burning Identity Management Problems
Buckinghamshire & Milton Keynes Fire Authority has enlisted help from
integration expert Enline plc to address identity and access management
issues faced by staff, using Imprivata® OneSign® Single Sign-On
solution.
Identity management within the Authority had been an ongoing issue because
of the numerous passwords required to log on to the ever increasing number
of IT based applications. As a result calls to the service desk rose dramatically
due to forgotten passwords, and there was a potential for breaches in
security, due to the possibility of staff sharing passwords.
Ivor Dempsey, IT Support Technician at Buckinghamshire & Milton Keynes
Fire Authority, commented: 'Users were struggling to remember the numerous
passwords required to access the various applications. Combined with the
headache caused by shift patterns and monthly password changes, our service
desk was receiving a significant number of calls relating to password
problems.
'Enline plc proposed Imprivata Single Sign-On solution, OneSign which
has enabled us to provide to single sign on access to multiple applications
for all our users, without being invasive to our existing infrastructure.
Enline rolled it out to 300 users, across 20 fire stations, without the
need for any modifications to our existing applications.'
Mike Nelsey, Managing Director at Enline, said: 'Buckinghamshire &
Milton Keynes Fire Authority recognised the need to prioritise user experience,
minimising frustrations whilst improving operational effectiveness and
security. Enline’s Identity Connects™ framework helps organisations
improve their approach to identity and access management and ensures business
benefits are speedily achieved.'
Web: http://www.identityconnects.com
